Courier services are when items or goods are collected from or delivered to any place in Australia using the following methods:

• bicycle or other non-powered means of transport
• drones
• on foot
• vehicles, including:
  • car
  • motorcycle
  • motorised scooter
  • station wagon
  • truck
  • ute
  • van.

While the mode of transportation can be useful in identifying a courier activity, it’s not the only deciding factor.

Courier services are usually door-to-door services. These services are used for specialty deliveries or for small parcels or packages. Goods transported using courier services mostly include parcels, packages, letters and food. If you sell goods and give the option of a delivery service, you are supplying a courier service.

Courier services do not include:

• delivering goods your business provides where delivery is the only way your customers can receive the goods
• passenger transport services, such as buses and taxis
• freight transport from one location to another, including transporting large quantities of items, goods or commodities by:
  • air
  • rail
  • road. This is usually by heavy vehicle trucks or larger vehicles
  • sea.