How you distribute benefits depends on whether they are a member and if they meet a condition of release.

There are 2 ways to deal with a member’s benefits, depending on a member’s circumstances:

• If the member meets a condition of release, they can choose if you pay out their benefits or roll them over to another complying super fund. Any instructions from a member to a trustee about payment of benefits should be documented in writing.
• If the member does not meet a condition of release, you must roll over their benefits to another complying super fund.