IT services can be completed at a work site or online.

Some examples of IT services include:

• computer facilities management
• computer hardware consulting
• computer network systems design and integration
• computer programming
• computer software consulting
• customised software development
• internet and web design consulting
• IT consulting
• software installation
• software simulation and testing
• systems analysis
• technical support.

Examples of activities that aren’t IT services include:

• using IT hardware or software in your business to provide a service (other than an IT service). For example, you wouldn’t be providing an IT service if your business uses software to operate an accounting, project management or word processing business
• mass producing computer software
• the leasing or hiring out of computers or other data processing equipment
• providing data processing services or computer data storage and retrieval services
• installing computer cables.